What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly: your name, contact details, and the credentials you choose. When you make a deposit through JazzCash, Easypaisa, or Raast, the transaction reference and amount are logged to your account wallet — we
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do not store your full mobile wallet PIN or bank credentials, only the confirmation data the payment rail returns to us. We collect device and session data automatically, including your IP address, browser type, and pages visited, to keep your account secure and to detect unusual
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access patterns. Location data is used only to apply regional eligibility rules; we do not sell it. We may also collect information you give us when you contact support, including message content and the channel you used. All of this data serves one purpose: running your
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account safely and in line with applicable law. Where we rely on a third-party processor — such as a payment gateway handling your Raast transfer — that processor operates under its own privacy terms, which we will point you to on request. Use of this platform
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is subject to local law and available only in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.